Live claim tracking
Track your claim in real time
Your reference is on your welcome SMS and email. Enter it below for the live status of every stage of your claim.
Showing the example claim timeline below. For your own live status, call your handler on 0121 630 4002 — we'll pull it up instantly.
Live claim tracking
Know exactly where your claim is, without chasing anyone
Every claim gets a live status page and proactive updates by SMS and email. No hold music, no 'we'll call you back', no wondering what happens next.
- Milestone alerts the moment something changes
- Direct line and email to your named handler
- Photos of your repair as the work progresses
Claim reference
CC-2026-48213
62% complete
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Claim opened
Handler assigned: Amara T.
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Vehicle recovered
Recovery completed
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Replacement vehicle delivered
BMW 3 Series · 19 June
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Third party insurer informed
Third-party insurer notified
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Liability accepted
Third-party insurer confirmed
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Repairs in progress
Approved bodyshop
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Compensation assessed
Medical report booked
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Settlement paid - claim closed
Direct to your account
Last updated
Your uploaded documents
Ready when you are
Want an update right now?
Call your handler directly and we'll pull your file up instantly — no hold music, no call centres.
No upfront cost · UK-based team · Privacy-First Platform
