Our services

Every element of your claim, managed by one team

From the roadside recovery truck to the final compensation payment, ON CALL handles the whole chain — so there is never a supplier gap for an insurer to hide behind.

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What we take over

Everything a non-fault claim needs, under one roof

Recovery, repairs, replacement vehicles, valuation disputes and legal representation are all handled in-house by one team — so nothing gets lost between suppliers.

Recovery & Storage

24/7 emergency recovery from the scene and secure, insured storage — all costs recovered from the at-fault insurer

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Replacement Vehicle

Not at fault? You’re entitled to a like-for-like replacement vehicle, delivered to your door, with all costs recovered from the at-fault insurer.

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Accident Repairs

Cars, vans, motorbikes and more — repaired to the highest standard through our approved garage network, billed directly to the at-fault insurer.

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Total Loss Vehicles

Don’t accept the insurer’s first offer. We commission independent valuations and negotiate to secure your full pre-accident market value.

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Legal Representation

When insurers dispute liability or delay payment, our panel of motor claims solicitors step in — on a no win, no fee basis.

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Personal Injury Claims

Whiplash, soft tissue injuries, or psychological distress — our specialist solicitors help you claim the compensation you’re entitled to, no win, no fee.

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Ready when you are

Not sure which service you need?

Simply tell us what happened and we'll determine the right course of action. That's exactly what we're here for.

Start Your Claim 0121 630 4002

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